Return Policy & Porch Pickup Policy

RETURN POLICY

The customer will have 14 days once you have received your order to return for store credit. All original tags must be on the items, clothing unwashed and free of smoke or pet smells. The customer is responsible for shipping costs. 

To start a return, contact Christi at willowandpineboutique@gmail.com 

PORCH PICKUP POLICY

If you have selected the Porch Pickup option, you will have 30 days from when you received your porch pickup email to pick up your order. Make sure you check your Spam folder if you do not see it in your Inbox. Failure to pickup within 30 days, your order will be donated and a refund will not be given.

PAYING CASH AT PICKUP

If you are paying cash when you pickup, you will need to pickup your order within in 5 days, or your order will be donated and a refund will not be given.